5-Star Service

Catch Des Moines' Frontline Training Program

As a valued partner of Catch Des Moines and the hospitality community, you are invited to participate in a free training program for hospitality frontline employees and become a 5-Star Service Professional. Please register your frontline or customer-facing staff for the program.

Attendees will learn about Catch Des Moines and the importance of tourism, gain tools to engage with visitors, and enhance their guest service skills. Training participants will become "5-Star Service Professionals" for all Greater Des Moines visitors.


Wednesday, May 13th, 2020
8:30 - 11 a.m.
ISU Meeting Room
400 Locust Street, First Floor
Des Moines, Iowa