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Privacy Policy

Greater Des Moines Convention and Visitors Bureau (GDMCVB) and Des Moines Area Sports Commission (DMASC) Internet Usage and Privacy and Anti-Spam Policy

The GDMCVB and DMASC recognize that protecting the privacy of visitors to our website is of utmost importance. If you have any questions or concerns regarding this policy please contact us at (800) 451-2625 or

Please read this policy carefully. By accessing this website via any device (mobile phone, tablet computer, desktop computer, etc) you agree to our Internet Privacy and Usage Policy and to the use of the information we collect as described within our policy. By providing the GDMCVB and DMASC with any personal information via this site you acknowledge that you fully understand and consent to the collection and processing of such information. If you do not agree with this policy, you may not access our website.


The GDMCVB and DMASC take reasonable precautions to protect your information. Your data submitted via our website is protected online and offline. Wherever we collect sensitive information (such as Credit Card Data), the information is encrypted and transmitted to us in a secure way, as required by PCI Standards.

We protect your information offline as well. Only employees who need the information to perform a specific job duty (i.e. billing or fulfillment of request) have access to your information. The computers and servers used to store information are kept in a secure environment.

Information Collection, Use, and Sharing

1. Collection

The GDMCVB and DMASC is the sole owner of the information collected on this website. We may collect personal and non-personally identifying information from you while visiting our website. Personally identifying information can be gathered through the use of forms, newsletter sign-ups, visitor or planner guide requests, RFP submissions, contests, or through offline inquiries including email, reader response, and phone calls. Personal information can include but is not limited to name, location, e-mail address, company affiliation, and telephone number. Non-personally identifying information can be gathered through the use of tracking pixels and “cookies” on the site that help us improve the online experience of our visitors as well as to measure activity and traffic patterns on the site. Non-personally identifying information can include, but is not limited to, IP address, the pages you visit, the date and time of your visit, and other similar information. These cookies are not linked to personally identifiable information.

2. Use & Sharing

Personal information will be used to keep you up to date on the latest GDMCVB and DMASC announcements, service updates, special offers and other information you for which you have inquired. You may opt out of future contact with us at any time.

The GDMCVB and DMASC do not sell or rent personal information to any third party organizations. The GDMCVB and DMASC may share information about you with other business and organizations under the following circumstances:

  • when necessary to third parties who partner with the GDMCVB and DMASC in order to process your requests;
  • when you consent to disclosure;
  • by operation of law, when such information is transferred as a part of the sale of assets including the assets represented by this site;
  • to comply with the law, court orders, subpoena or legal process; or
  • to enforce or apply the GDMCVB and DMASC agreements or protect the GDMCVB and DMASC rights. may contain links to other websites. The GDMCVB and DMASC do not share your personal information with these sites, nor is it responsible for their privacy practices. Please contact those companies for more information on their privacy policies.

Your Access to and Control Over Information

You may opt out of any future contact by us or request to view, change/correct or delete any information we may have about you at any time by contacting us via email at or by phone at (800) 451-2625.


The GDMCVB and DMASC create original content for Images, videos, and content on this site are original or used with permission by their creator.

Use of any content and/or images from this site must be approved by the GDMCVB and DMASC. We reserve the right to deny use of the content without explanation or cause. For permission to use images, contact Audrey Weidman at or visit our photo gallery to fill out a request form at For permission to use any content on our site, please contact

Surveys and Contests:

From time to time the GDMCVB and DMASC will conduct surveys or contests which will request personal information. Participation in these contests and surveys is completely voluntary. Information requested may include but not be limited to contact and demographic information. Contact information will be used to notify winners and award prizes. Survey information will be used for the purpose stated in the survey.

Anti-spam policy:

The GDMCVB and DMASC are concerned about preventing spam. Please be aware that it is not uncommon for spammers to spoof or hide behind an email they do not have permission to use or servers they do not own.

If you receive unsolicited mail from any of our staff, our site or any of our clients, please notify us at and include the offending email with all the headers intact and any additional information (i.e., mail servers that they do not own) to help us prevent spam.

User Submitted Content:

You are solely responsible for any content (including but not limited to photos, videos, graphics, data) that you submit to our site through any of our channels. You may not post any content that you did not create or that you do not have permission to share.

Social Media Channels:

The GDMCVB and DMASC use various Social Media channels which are accessible throughout The social media platforms may have privacy policies that govern your use while on their sites. Catch Des Moines reserves the right to remove/delete/hide any content submitted to these channels that we deem inappropriate for any reason.

COPPA Compliance: 

The GDMCVB and DMASC do not knowingly collect or store any personal information about children under the age of 13.


We reserve the right to update this policy at any time. Updates will be posted on this page.

Last updated: 3/13/18


If you feel that we are not abiding by our privacy policy please contact us immediately via telephone at (800) 451-2625 or