AAU Junior Olympics Housing Information
Make your reservation for the 2018 Junior Olympic Games: BOOK NOW
All hotel reservations should be made through the Greater Des Moines Housing Bureau. Please do not contact the hotels directly, as you will not receive the best available rate for Junior Olympics participants.
The Amateur Athletic Union (AAU) has made every effort to provide the best quality experience for athletes, coaches and families that are participating in the 2018 AAU Junior Olympic Games. The Greater Des Moines Housing Bureau has carefully selected host hotels for participants and is offering a range of affordable hotel rates, several different hotel amenities and locations close in proximity to all of the sporting event venues.
In order to participate in the 2018 AAU Junior Olympic Games, participants should use hotel accommodations as advertised by the local Host. If your team or athlete is local or not planning to stay at one of the recommended properties, you must fill out a Housing Exemption Form: goo.gl/forms/jQXTRM6GYfM66HIk2.
AAU Junior Olympics - Housing FAQ
How do I make my reservations for the 2018 AAU Junior Olympic Games?
All reservations must be made through Catch Des Moines, via this link (available 24/7) or by phone (800) 451-2625 (available 8 a.m. – 5 p.m. CST). Do NOT call the hotels directly—in order to receive special rates at the approved hotels, reservations must go through Catch Des Moines.
Where can I find hotel options for the 2018 AAU Junior Olympic Games?
All approved hotels can be found on the official AAU Junior Olympic Games housing website. Once you enter in your requested dates and number of rooms, the housing site will show you which hotels are available. The housing website has the option to search by map view, by amenities and by rate range. There is general information about each hotel (local area, dining, amenities, etc.), as well as photos.
What is the service fee charged for each reservation?
There is a $5 service fee charged per room, per reservation at the time of booking. This fee is deducted from the hotel’s advertised rate. It is non-refundable and non-transferrable. If you increase your stay after you initially submit your reservation, you will be charged a service fee for any additional nights.
Is the service fee refundable?
No. The service fee is charged to your credit card at the time of booking and that charge is non-refundable. If you cancel your reservation or reduce the number of nights you are staying, you will not receive a refund.
How do I make a change or cancel my reservation?
Once you submit your reservation, you will receive an email acknowledging that we received your reservation. Near the bottom of that email, there is a “Request a Change” button. This button will also be in the confirmation email that you will receive once the hotel processes your reservation. You can make changes or cancel your reservation using that button. You can also call Catch Des Moines (800) 451-2625 for assistance.
When is the last day to make changes to a reservation?
The last day to make changes to your reservation using the method above is July 20, 2018. If you need to make a change to your reservation after that date, please reach out directly to the hotel.
When is the last day to reserve a hotel room?
The last day to make hotel reservations within the AAU Junior Olympic Games hotel block is July 16, 2018. After that date, hotels will no longer be offering special rates for AAU Junior Olympic Games attendees.
How do I reserve rooms for a team of 10 or more?
All requests for 10 rooms or more must be submitted to Catch Des Moines via this form. Once you submit the form, a representative from Catch Des Moines will reach out to you to set up your room block and send you a custom booking link for the rooms within three business days. It you do not hear back from us, please send us an email at email@example.com to follow up.
Is my reservation guaranteed?
Your reservation is guaranteed as soon as you receive an acknowledgement email from the Greater Des Moines Housing Bureau. Within five business days, you will receive a second email that will include a confirmation number from the hotel. You may also receive a separate confirmation email directly from the hotel.
Where is my confirmation number?
Hotels may take up to five business days to process/accept AAU Junior Olympic Games hotel reservations. If you do not receive a confirmation email after five days, please feel free to reach out to the Greater Des Moines Housing Bureau at firstname.lastname@example.org or (800) 451-2625 to check on your reservation.
What is the tax rate for Des Moines hotels?
Most hotels in Greater Des Moines have a tax rate of 12%. The Hilton Des Moines Downtown has a tax rate of 15% and the Coralville Marriott Hotel & Conference Center has a tax rate of 13%. Room rates displayed on the housing website are not inclusive of hotel taxes and fees.
Does my sport have a host hotel?
There is not a specific host hotel for each sport. However, there are 13 hotels with the designation of “Headquarter Hotel” on the housing website. These hotels were given this designation partly due to their proximity to the event venues.
How far are the hotels from the AAU Junior Olympic Games venues?
All of the official AAU Junior Olympic Games hotels are within 15 miles, or a 20-minute drive/commute from all venues.